Branded Calling ID - Get Your Calls Answered | Parrot Mobile - BCID

Stop Being an Unknown Number.

In an era of scams and spam, customers won't answer calls they don't recognize. As an authorized partner of Branded Calling ID, Parrot Mobile replaces uncertainty with trust, displaying your verified name, logo, and the reason for your call. It's time to get your calls answered.

See the Difference in Action

Stop being "Unknown Caller." Here's exactly how your branded calls will appear to customers on their phones.

iPhone

iOS devices show your logo, name, and call reason

iOS BCID Render

Android

Android devices display your verified business information

Android BCID Render
Verified by STIR/SHAKEN cryptographic signatures

What is Branded Calling?

Branded Calling ID (BCID) transforms unknown calls into trusted communications by displaying your verified business name, logo, and call reason directly on customers' phones. Built on FCC-mandated STIR/SHAKEN technology, it ensures only legitimate businesses can display branded information.

Instead of seeing "Unknown Caller," your customers see exactly who you are and why you're calling, leading to 75% higher answer rates and improved customer trust.

Complete Guide to Branded Calling

Key Benefits at a Glance

75% Higher Answer Rates

Customers are more likely to answer calls with verified caller information

Cryptographically Secure

STIR/SHAKEN technology prevents spoofing and ensures authenticity

Rich Call Display

Show your name, logo, and specific reason for calling

All Major Carriers

Consistent display across Verizon, AT&T, T-Mobile, and partners

The Research Is Clear

Recent Morning Consult survey of 2,201 U.S. consumers reveals the massive opportunity for branded calling

Answer Less Than 10% of Unknown Calls
58%
More Likely to Answer with Branded Info
75%
Would Answer 51-100% of Branded Calls
57%
Trust Verification Indicators
75%

Source: Morning Consult Survey, August 2024 (n=2,201 U.S. registered voters)

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Your Customers Are Missing Critical Calls Right Now

Research shows 51% of consumers have missed legitimate business calls because they didn't recognize the number. That could be your appointment reminders, delivery notifications, or fraud alerts going straight to voicemail.

Every ignored call represents lost revenue, frustrated customers, and missed opportunities. The longer you wait, the more customers slip through the cracks.

If Your Caller ID is Broken, So Is Your Outreach.

Legacy Caller ID (CNAM) is a relic of a bygone era. It's insecure, inconsistent across carriers, and easily spoofed by bad actors. This has trained consumers to ignore any call that isn't in their contacts. Legitimate businesses—delivery services, healthcare providers, financial institutions—are paying the price, with critical calls going straight to voicemail.

Branded Calling ID is the industry's answer. Built on the STIR/SHAKEN framework, it's a secure, verified ecosystem that ensures your brand's identity is cryptographically protected from end to end. When you call, your customers see exactly who you are and why you're calling, transforming suspicion into engagement.

What the Research Shows

Morning Consult survey reveals exactly how branded calling elements impact consumer behavior

70%
More Likely to Answer

When calls display the reason for calling

69%
Trust Caller Names

Consumers trust displayed caller names and verification indicators

67%
Trust Company Logos

Brand logos significantly increase call answer likelihood

60%
Answer Follow-up Calls

Would answer future calls from businesses with branded calling

Industries That Benefit Most

See how different sectors use Branded Calling ID to improve customer communications and achieve measurable business results.

Healthcare

Patient appointment reminders, test results, urgent care notifications, and prescription alerts get answered when patients recognize their trusted healthcare provider.

Financial Services

Fraud alerts, payment reminders, account notifications, and security calls build trust and reduce customer anxiety about suspicious activity.

Delivery & Logistics

Package delivery notifications, scheduling calls, and delivery updates get answered, reducing missed deliveries and customer complaints.

How Branded Calling Works

Our team guides you through the industry-required vetting process.

1

Business Registration

Submit your business information, phone numbers, and brand assets (name, logo, call reasons) to an authorized vetting and validation agent.

Provide EIN/FEIN and business registration

Submit trademark documentation for logos

Verify ownership of phone numbers

Complete CTIA compliance requirements

2

Vetting & Validation

Independent third-party verification ensures your business is legitimate and has the right to use the submitted brand information.

Business identity verification

Trademark validation against USPTO database

Phone number ownership confirmation

Compliance with BCID best practices

3

STIR/SHAKEN Integration

Your verified information is cryptographically signed and integrated into the secure STIR/SHAKEN call authentication framework.

Cryptographic signature creation

Integration with carrier networks

Real-time verification protocols

Cross-carrier compatibility testing

4

Live Deployment

Start making calls that display your verified brand information across all major U.S. wireless carrier networks.

Immediate activation across carriers

Real-time branded call delivery

Performance monitoring and analytics

Ongoing compliance monitoring

Ready to Get Started?

Let's discuss how Branded Calling ID can work for your business. As an authorized partner, our team will create a custom solution based on your call volume and needs.

Include details like your industry, current calling challenges, and expected call volume to help us provide the best solution for your needs.

Our sales team will contact you within 1-2 business days to discuss your branded calling needs and provide custom pricing.

Frequently Asked Questions

Get answers to common questions about Branded Calling ID

Stop Losing Customers to "Unknown Caller"

Every day you wait, more critical calls go unanswered. Join industry leaders who've increased their answer rates by 75% with Branded Calling ID. Get vetted, get verified, get answered.